Description
Description
Brighten up your business space with Custom Logo Zubby’s Collection from HandmadeT! You can personalize any logo into a vibrant neon display. A custom neon sign adds a unique and personal touch to your business, making it stand out and attract customers from afar.
Suitable for both indoor and outdoor use, our signs are designed to fit any need.
Let your creativity shine—order today and make a bold statement, no matter the occasion or location.
For support or customization requests, contact us at support@handmadetneonsign.com.
Product Details:
Brighten up any space with our vibrant neon sign. Perfect for businesses and home decor, this eye-catching sign creates a warm and inviting atmosphere. Ideal for entryways, shops, and living rooms, it combines modern style with a touch of retro flair.
Neon Sign Kit Accessories
Materials: LED neon flex, transparent or printed durable acrylic backing.
Color Options: Available in Red, Blue, Cyan, White, Warm White, Yellow, Green, Pink, Purple, and Orange. Colors vary based on design.
Please note that the accessories included with your neon sign will vary depending on the size and length of the neon strips.
For small and medium signs with neon strips less than 8.5 meters long.
- Included: 1 power adapter, 1 dimmer, and 1 CR2025 3V battery remote.
- Function: Adjust the brightness and settings using the included remote control.
For Larger Signs with more than 8.5 meters long Neon Strips:
- Included: Honeycomb power supply.
- Note: This power supply does not allow for brightness adjustment.
Additional Information: Chains may be included upon request. Please specify this when placing your order.
Important: Once your neon sign is completed, we will send you an email with details about the finished product and a list of what will be included in your package.
Important: Once your neon sign is completed, we will send you an email with details about the finished product and a list of what will be included in your package.
Installation/Usage Instructions
For Small and Medium Signs with Fewer Neon Strips
- Unpack Your Kit:
Verify that you have received the following items:- 1 Power Adapter
- 1 Dimmer
- 1 CR2025 3V Battery Remote
- Wall-mounting bracket and screws
- Neon Sign
- Mounting the Sign:
Use the included wall-mounting bracket and screws (if provided) to securely attach the sign to your desired location.
Ensure the surface is clean and dry before mounting. - Power Connection:
Plug the power adapter into a standard electrical outlet.
Connect the adapter to the neon sign’s power input. - Battery Installation:
Insert the CR2025 3V battery into the designated slot on the remote control.
Ensure the battery is inserted correctly according to the polarity markings. - Adjusting Brightness and Settings:
Use the remote control to adjust the brightness and other settings of your neon sign.
Follow the instructions in the user manual for detailed operation. - Final Check:
Ensure all connections are secure and test the sign to confirm it’s working properly.
For Larger Signs with More Neon Strips
- Unpack Your Kit:
Verify that you have received the following items:- A honeycomb Power Supply
- Neon Sign
- Wall-mounting bracket and screws
- Mounting the Sign:
Use the wall-mounting bracket and screws (if provided) to securely attach the sign to your desired location.
Ensure the surface is clean and dry before mounting. - Power Connection:
Plug the honeycomb power supply into a standard electrical outlet.
Connect the power supply to the neon sign’s power input. - Brightness Adjustment:
Please note that the honeycomb power supply does not allow for brightness adjustment. The sign will be at its preset luminosity.
- Final Check:
Ensure all connections are secure and test the sign to confirm it’s working properly.
Additional Notes:
- Chains: If you requested chains, they will be included. Install them as per the instructions provided or use them for hanging as needed.
- Cleaning: Wipe the sign with a dry cloth to remove dust. Avoid using abrasive materials or harsh cleaning agents.
Care Instructions
- Cleaning:
Dusting: Regularly dust the neon sign with a dry, soft cloth to keep it free from dirt and debris.
Wiping: For deeper cleaning, use a slightly damp cloth. Avoid soaking the sign or using excessive moisture.
Avoid Abrasives: Do not use abrasive materials or harsh chemicals as they can damage the neon sign’s surface and finish. - Maintenance:
Inspect Regularly: Check the sign periodically for any signs of damage or wear. Ensure that all connections are secure.
Power Supply: Ensure that the power adapter or honeycomb power supply is in good condition and properly connected.
Turn Off When Not in Use: For best results and to maintain the lifespan of your neon sign, please turn it off when it is not in use. This will help prevent overheating and extend the life of the sign. - Storage:
When Not in Use: If you need to store the sign, place it in a dry, cool location away from direct sunlight and extreme temperatures.
Packing: If stored long-term, pack the sign in its original packaging or wrap it in a soft cloth to prevent scratches. - Avoiding Damage:
Avoid Impact: Prevent any physical impact or jarring of the sign, as this could damage the neon flex or internal components.
Temperature Extremes: Keep the sign away from sources of heat or extreme cold, which could affect its performance and longevity. - Handling:
Gentle Handling: Handle the sign with care during installation, cleaning, or storage to avoid bending or damaging the neon flex.
- Repairs:
Professional Service: If the sign is not functioning correctly or is damaged, contact a professional for repairs or consult with the manufacturer for support.
Policies
Policies
SHIPPING METHODS
Please be aware: You can cancel your order within the first 24 hours after making the purchase. However, if the cancellation occurs after this timeframe, a 30% fee will be imposed as the item would have already begun production.
Our shipping charges are determined by the chosen shipping method. The rates are outlined below:
| Shipping Type | Handling Time | Transit Time | Costs |
| Standard Delivery | 3-4 business days | 7-10 business days | Free |
| Expedited Shipping | 3-4 business days | 6-8 business days | $30 |
| Express Shipping | 3-4 business days | 4-6 business days | $70 |
Order Deadline: Orders submitted after 7:00 p.m. EST will not be processed until the subsequent business day.
For additional information, kindly refer to our shipping policy.
RETURNS & REFUNDS
Order Returns:
Due to the unique craftsmanship of our products tailored for each customer, they cannot be resold, reused, or donated. As a result, we do not facilitate returns but suggest considering replacement or refund options as alternatives.
How to Initiate a Replacement/Refund:
If you believe your order warrants a replacement, refund, or return, please follow these steps within 7 days to request an appropriate resolution:
Capture a photo/video of the product alongside a snapshot of the QR code/Cover Package placed on a flat surface under adequate lighting. Ensure clarity to demonstrate the item's eligibility for a replacement, refund, or return.
Reach out to us at support@handmadetneonsign.com, explaining the reason for seeking a replacement/refund and attaching the photo from step one. Any additional relevant details will be appreciated.
We'll respond within 48 hours to confirm your request. If the provided information is unclear, we may request further clarification. Please reply within 7 business days to avoid closure of your case due to insufficient evidence.
If your request is approved, there are two types of approvals:
Replacement Approval: We'll dispatch a new item to you at our expense via standard shipping. Once available, we'll email you the tracking code. Please allow 1-2 weeks for the replacement to reach you.
Refund Approval: We'll promptly issue a refund to your original payment method. Please allow 3–5 business days for the refunded amount to reflect in your account.
For additional information, kindly refer to our policy on Returns and Refunds.
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