Similar Questions
Our products are shipped from various fulfillment centers in countries such as the USA and China. The tracking number you initially receive is issued by the original international carrier, such as YunExpress or YANWEN.
Once your package arrives in your country, a local carrier (e.g., USPS, Canada Post, VNPost, etc.) will take over the final delivery and assign a local tracking number, which is used to track the shipment domestically.
How to track your package via a local carrier:
- Open your Shipping Confirmation Email and locate the original tracking number.
- Click on the “Track” button to view your shipment status.
- Find the local tracking number and the name of the local carrier listed in the tracking details.
- Visit the official website of the local carrier.
- Enter the local tracking number to get real-time updates.
- For support, please refer to the Contact List of Local Carriers.
Common international carriers we use:
- YunExpress
- YANWEN (can be tracked at 17track.net)

